|
Author: Dina Beach Lynch, Esq. Article source: http://www.workwelltogether.com/. Used with author's permission.
Safeguard Your Company Against Harrassment Claims
Twenty-five percent of employees suffer with peer to peer bullying and its on the rise, according to the National Institute of Safety and Health. Dina Beach Lynch, a 12 year workplace strategist and mediator, has the answer: Conflict Coaching. A short-term, results-oriented tool, conflict coaching enables employers to quickly, skillfully manage bullying before it escalates into complaints and harrassment charges.
Workplace bullies act out because they lack the interpersonal and communication skills to connect genuinely to another person or be persuasive. Through Conflict Coaching, companies can respond to and effective manage the bully's behavior while taking steps to safeguard against future lawsuits.
Bullies learn proven techniques to be more persuasive and collaborative in the workplace. Individuals can identify what action is their best interests; deal with the highly charged emotions-theirs and others; and create strategies to get great results through coaching. The outcome- the bully becomes less contentious, more focused and productive.
Peer to peer bullying can occur when the bully is fearful of loss and believes (whether real or perceived) that the person bullied is the cause of that loss. Instead of dealing directly with his fears, the bully resorts to using power plays- intimidation, isolation, gossip- to control the person they see at fault and defend against that perceived loss.
For example, a bully working on a cross-functional team may control others with threats of reporting up to ensure that she doesn't lose face with her boss for not completing a project on time.
Or, a team member who thought he should have been team leader may aggressively challenge every decision and idea by the leader as a way of regaining self-esteem and demonstrating how much more effective his leadership would have been.
In both these instances, the bullies either weren't aware of or lacked the communication skills to build collaborative relationships with their colleagues. That lack of knowledge and skill leads to bullying and worse in a business setting.
Conflict management- being able to bridge across difference to create a workable solution- is a skill sorely lacking in today's workforce at a time when increasing workloads and decreasing resources make it critical. Smart companies educate their people to become better problem-solvers to safeguard against harrassment and discrimination claims.
Beach Lynch has a background in law, and has served as a both corporate mediator and Ombudsman over the past 12 years. She is one of few African-Americans doing conflict work in corporate settings. She started her career working with corporate human resource departments to integrate conflict communication skills into their work, and now teachs managers at large organizations like Coca Cola and non-profits like the Boston Architect Society to be use the skills to become more effective problem-solvers and leaders. Her website is http://www.workwelltogether.com.
A member of the Ombudsman Association, the American Bar Association- Dispute Resolution Section, and the Northeast Human Resources Association, Beach Lynch will conduct a seminar at the Boston Residential Build Conference April 7, 2005.
Currently, she is developing an Ombudsman service for mid-sized service professionals like architects, CPAs, consultants that want to skillfully manage internal tensions and client issues. Beach Lynch lives in Boston with her husband and children. Dina Beach Lynch is a Mediator and Workplace Strategist who owns WorkWellTogether.com which provides usable tools to manage bad clients and problem employees. She also the author of Mediation Mensch, a guide to launching a successful mediation practice.
Marriage Missing its Spark?
Here are some sure-fire tips to spark passion in your relationship right now!
Christmas Gifts and Celebrations That Wont Break the Bank
With lots of expenses for the Christmas celebration already lined up at your door — decorations, dinner, gifts — sticking to the family budget can be difficult,...
Travel With Style
Your heading out for that vacation you've been waiting sooo long for. You've got your tickets, passports current. Don't sacrifice comfort for fashion as you j...
Unique Baby Shower Gifts
Unique baby shower gifts don't have to be expensive to mean the world to mom, dad and baby-to-be. Show the new family that you cared enough to take the time to ...
Preparing For a Leather Craft Project
When you're working with leather crafts, being prepared will make the project go much smoother, and you'll eliminate stress. Here's how to find out what's need...
Is Stress Imaginary?
This article tells the story of a Gulf War veteran who experienced a "fight or flight" reaction on his wedding day. His story shows that stress is physical reac...
The Secret to Happiness
If you want to be happy here is the only process...
Our Future
I'm back from Hawaii; it was ten days of physical and emotional mastery. We went from learning from twenty of the planets best speakers in their field, to being...
No Excuses for All that
The following story appeared in 24 Hours Vancouver. It is a story on: Infidelity and what to do if you are facing this ugly beast.
How To Open Up While Staying Safe
When you've had your heart broken in a relationship, it can be difficult to open up to love again and entrust your heart to another person. Similarly, when you...
Why Men Need Body-Stockings
I was not quite ready to go around boasting that I wear crotch-less body-stockings. I wore them all that winter, and the only one that knew it, was my lady...
Using The Internet For Job-hunting
The Internet is a very useful tool for job seekers as it is a great source of information. Also, taking into account of a more wired world, getting online has ...
Weight Loss Recipe: Apricot Chicken
Just because you are watching your weight, doesn't mean the whole family can't enjoy your health enhancing meals! The kids will love "Apricot Chicken" and you ...
Lose 104 Pounds In A Year
Discover why losing weight more slowly is beneficial for your physical as well as your mental health.
Real Estate Business
Starting real estate business is not that simple. This article gives you overview of common mistakes to avoid.
Pregnancy Sex - Its A Wonderful Thing!
Mums to be can often get worried about having sex while pregnant; well there is no medical evidence that having sexual intercourse whilst pregnant does any dama...
Mutual Funds are Dead
You may have wondered why your mutual funds have been going down for the past 2 years. The answer is very simple, but not one you will hear from Wall Street as ...
Utah Real Estate – Mother Natures Masterpiece
Mother nature has done some amazing work in Utah. Fortunately, you can live in the middle of the masterpiece with reasonable prices for Utah real estate.
Popular Rabbit Names
We get a lot of email asking for help in choosing a name for newly adopted rabbit pets. Well, as part of our research we looked into the most popular bunny name...
Business Loans for Startups: How to Get Approved
Can't get approved for a business loan? Find out how to with this how to guide on how to make your business more attractive to lenders
Web Design for Ecommerce
This article describes the basic components that a Drop Ship business website should include for ecommerce. Read this article to find out how you can improve th...
Simple Love Spells
Here are some very simple rituals, some old, and some new that might help you achieve your romantic intentions.
To encourage a proposal serve your lover a bowl...
Marketing Conversations, And Conversation Stoppers
Where many marketing conversations get off-track are the ones you have with yourself, before you even pick up the phone or initiate the handshake. As independe...
Weight Loss and Dieting Secrets – What You DONT Want to Know!
There really are no secrets to weight loss. However, the key to it is something you may not want to know or hear. I am a straight shooter, you will get no fluff...
|
Print this page