|
Author: Kim Duke Article source: http://www.acornstudios.ca/. Used with author's permission.
I would like you to begin thinking of mailboxes in a new way.
Contrary to popular belief - it isn't a symbol of an inept postal service. In fact- it is one of the Best ways to communicate with your customers. And I am not talking about sales flyers either!
Are You Saying Thank-You To Your Customers?
Here is one of the shocking basics of selling.
If you don't THANK YOUR CUSTOMERS for choosing you - you are average - perhaps even less than average.
I want you to consider the thousands of dollars you have spent in the last month. Mortgages, car payments, groceries, advertising, marketing - and yet - I would bet a Diva Dollar that very few - IF ANY - thank you cards have hit your mailbox.
Saying Thank-You Is Being Respectful
Remember - your customers have options. They could have chosen someone else. They could have waited and done nothing at all. Instead - they chose you.
So what have you done to thank them?
Here is a Diva Rule - E-mails Don't Count!
Why? Simply - they are boring. And if you look in the Sales Diva Dictionary under the word BORING, you will find this phrase: Losing Money.
I Lovvvvvvvvvvvvvvvve Getting Fun-Mail - Don't You?
I don't know about you - but I will open a personal card with handwriting much faster than I would open a bill. Your customers feel the same way!
Five Sales Diva Rules of Saying Thanks:
1. Show attention to detail. Send a personal thank you note in the mail within 7 days of receiving business from a customer.
2. Don't send a cheesy corporate card. Instead - find something that represents your customer!
3. Handwriting Rules. If you slap a cursory "Thanks for your business" and signature - you are wasting a stamp. Write a short note directly to the person as well.
4. Don't Pre-Write The Card. As tempting as it may be to pre-write cards - don't do it. It will come across as vague and "canned".
5. Thank ANYONE that helps you. If someone gives you a lead, a phone number, some Free Advice - anything that makes your life a little easier - pop a card into the mail saying Thank You!
Don't let another week go by without thanking your customers as well as the many people that help you. We all remember those who are appreciative of our business and help - and we quickly
forget those who don't. Where do you want to be?
copyright 2005 Sales Diva, Kim Duke of The Sales Divas helps women biz owners and entrepreneurs attract amazing clients and customers, effortlessly! To learn more about increasing YOUR sales - and
to read her FREE how-to-articles, visit her website http://www.salesdivas.com
Get Your Guidance and Get to Know Your True Self
By learning to listen to your inner guidance, you get to know your true self, as well as traveling through life with greater ease and comfort!
How to Create a Successful Directory
I write this article just days before I will launch my directory-hosting-site. The site will make it easier and cheaper for people that wants to make a director...
Success: 5 Powerful Ps
Practice, practice, practice. In this age of entitlement, too many times we believe we deserve success just by showing up. Wrong.
Living on the Edge: Stressed Out and Nowhere to Go
Is your stress level higher than it should be? Are you struggling with changes in life that you neither anticipated nor caused? If so, keep reading! Most of us ...
Make Money on eBay the EASY way!
So you want to make money on eBay? Avoid the pitfalls and costly mistakes and start making maximum profits with minimum fuss TODAY!
Diabetes Awareness: The Downside... a New Wardrobe?
I can't understand why anyone who has diabetes wouldn't exercise
and watch what they eat.
6 Ways to Leverage Technical Articles
Technology vendors often contribute bylined articles to trade journals. The articles are great exposure for these companies but they don't come cheap - the trad...
Silver Surfers: Successful Online Marketing to Seniors
More and more seniors are surfing the online world. If your company wants to catch this wave, offer a website that makes it easy for your users. People over 50 ...
Holistic Methods: Color Therapy and Aura Soma in Steamboat Springs, Colorado
The human body is recognized as a series of colors, detectable only in the last fifty years with the technology of Kirlian Photography. The colors relate to th...
One of the Fastest and Easiest Ways to Get Tons of Incoming Links from High Page Rank Sites
Everybody knows that the search engines are a great source of quality, highly targeted traffic... but for many, getting even a decent position is hard to do. He...
Does No Money Down Real Estate Make Sense?
Look at the numbers I present and consider for yourself.
Is Lunesta Safe For You?
Everyone has an occasional sleepless night, and this is not a problem for most people. Shockingly, as many as 30% of Americans report occasional sleeping proble...
Handbag and Purse Trends 2005
Guide to the latest handbag trends and styles...
Christmas Shopping Online Might Or Might Not Be For Everyone: This Article Shows How Doing It Onlin
Christmas shopping online is not for you? If you are one of those that share this thought, you probably like to enjoy the atmosphere of physical shopping. Doing...
The POWER of Your Words
Words are very powerful things! Use them wisely, especially when trying to foster self-esteem and self-condfidence in your child. Your child listens to your wor...
A Management Strategy
When managers get their management so wrong, do they think it is wrong, or do they think they are doing a good job?
What is a Conservation Easement?
If owning a home in an environmentally friendly location is important to you, learn more about conservation easements.
Be Aware of Phishing Scams!
If you use emails actively in your communication, you must have received various messages claiming to be from Ebay, Paypal and a number of banks. A recent email...
Grow Your Staff into a Team of Creative Problem Solvers
Do your employees come to you with situations they don't know how to handle? When they do, they are looking to you to give them the solution to the problem. But...
Ctrl-Alt-Delete Your Life
It works for your cranky PC, why not your life? Learn how to apply the power of the "three finger salute" to the problems that plague your user-end functions.
The British Sikh Army
Sikhs have always been known as great warriors. During the two World Wars over 80,000 Sikhs gave their lives for the allied cause.Whilst Birmingham celebrates V...
Realtors: Avoiding Trouble
Very few home buyers are familiar enough with residential construction to even know what areas may be of concern when they move in. This is particularly true ...
Relationship Advice: The Law of Underwear
Have you ever noticed how we can be more rude to our partner than to a complete stranger? Here are some ways to continue to treat each other well.
Focus on Others to Feel Better Yourself - 5 Kindness Motivation Tips
Many times we can be guilty of focusing mostly on our troubles and worries. It can become an effort to do the everyday things like washing dishes, mowing the la...
|
Print this page