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Auditing Improves Effective Planning
The audit process is a valuable step for improvement. Auditor training will teach managers and executives how to improve the effectiveness of their management system, which is essential for ISO 9001 certification.

ISO 9001 Registration – 8 Steps for Success
You've made the plans, built the quality system and conducted the audit. So how do you register your company as ISO 9001 conformant? And how can you be sure you're getting the most value for your investment? Here's how the process works.

5 Steps to Continuous Process Improvement
What if your sales increased from $100,000 to $110,000 per day and your profit increased from $10,000 to $11,000 - did you improve by 10%? The answer might shock you...

Efficiency Around The Office
Authors of the book Trash Talk share some simple suggestions, that are certain to save time, money, and resources - which is in the best interest of any office.

Re-Discovery Procedures for Building Effective Management Systems: Phase V
The Re-Discovery Phase allows your organization to migrate from a "fix it and done!" mentality to one of continuous improvement for your management policies and procedures.

Tales from the Corporate Frontlines: Coworker and Caretaker
Coworker performance affects cooperation, collaboration, and communication between the employees within an organization. This article illustrates how one coworker's knowledge, compassion, and dedication to the common goals of her company made getting the job done a joy for her entire work team.

The DMAIC Method in Six Sigma
DMAIC is an acronym for five interconnected phases. Define the project goals and measure the process, analyze, and determine the root cause and control future process performance.

Crisis Management: The Most Basic Of Needs
Crisis management is something that every individual needs to consider. Whether you are preparing yourself for a crisis situation or if you are responsible for a school full of children, it is necessary to be prepared. There are excellent resources to help you do this and it also helps to take a good look at your individual situation. There are many types of crisis management situations and we will discus that here.

Scheduling for Results
We all have to much work and too little time. You can have it great, you can have it cheap, or you can have it fast. Scheduling your projects depends on the due date and working backwards.

Who Me, Difficult? Yes, You!
Are you a difficult person? We think we are easy to get along with, but because of different styles, one person's good traits may just rub the other person the wrong way.

Learning Disability # 6 – Experience; Help or Hinder?
Depends on how you learn, your experience could hold you back. Think about it carefully when you next say "we tried that before, and..."

Business Needs Vs. Network Performance: Critical Challenges Facing Network Managers
With Shunra's network simulation technology you can plan and assess your network's readiness for VoIP, and determine exactly what network modifications you need to make to ensure voice quality across the enterprise.

Coming to Terms with Your Industrial Strength Difficult Person
Difficult people can't be avoided, but you can learn how to deal with them more successfully. Look at the larger issues, and you can choose to take charge of your feelings.

Getting Other People to Change
Changing how we work if more effective when we work together to make change happen, but you must take charge and be responsible for making things happen.

Let a Subordinate Solve It!
Effective change comes from the top, but astute managers will recognize viable change from all levels of the organization. When all employees look for ways of doing their jobs better, easier, or faster, benefits impact internal customers, suppliers, and the company's bottom line. "Let me show you how we can both win," insures successful change efforts.

People Reading in Real Time
Use the three P's of people reading to establish rapport and treat people how they want to be treated. With a little practice you can quickly develop a powerful tool for increasing your effectiveness as a team player. It allows you to build a base of solid relationship skills enhances the ability of the whole team to be more successful.

Countering the False Notion that Six Sigma is Elitist
Thousand of ways to fail and always convenient to blame the tool. The failure is the fault of a lack of planning and training. In an unplanned organization there is no doubt about the outcome of that program. If management truly has their eye on the goals and is intent on providing quality products and services, then Six Sigma can keep everyone focused and part of the team.

Exploding Six Sigma Myths
The weakness of many of the fads is the superficial appearance that something profound is happening, but the substance is not there. The reality is that there are no quick fixes to significant process improvement. Its Six Sigma who understands that...

Communication Smoothes the Path of Change
Productivity almost always suffers in times of great change, because employee stress dramatically increases due to the universal fear of the unknown. In these times, communication becomes more important than ever.

A Word or Three About Delegation
One of the hardest things for a small business owner to do is to delegate. Properly identifying tasks that can be delegated is easy with this 3 step process.

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