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Terrible Meetings - Ten Ways to Spot Them!
Meetings are valuable components of organisations. Yet they need process, discipline and leadership/facilitation to work best. Working at getting them right is one of the most value-creating activities any organisation can embark on. But it doesn't always work that way...

10 Steps Towards A Stress-Free Introduction Into Management
If you are new manager then you need to prepare as best you can in order to get yourself and your team up and running.

Turbo Charge Your Career With The Most Powerful Leadership Tool Of All: The Leadership Talk: Part 1
The author asserts that presentations and speeches are the least effective means of leadership communication. There is a much more effective way: the Leadership Talk. In this three part series, he describes underlying principles of the Leadership Talk and ways to help develop and deliver it.

2 Steps For Increasing Company Profits or Performing Business Turnarounds
Article outlining 2 easy steps to increase any business's profits.

Problem-Solving Success Tip: Test Your Assumptions About Everything
Assumptions have a way of creeping into all parts of a problem-solving project. They're often wrong, which can lead to a lot of wasted effort and even cause a problem-solving project to fail entirely. It's very easy to take a strongly stated assertion as true, especially if it's the boss who makes it.

Blame Culture Blues - How the Language of Blame Manifests Organisational Underperformance
Some companies talk about having a no-blame culture however the sheer fact that they identify this as an issue raises the thought in peoples minds and can have a negative effect.

CRM ...The Emperors New Clothes
A system that was supposed to cover the shortcomings of customer service, exposes the real problems but solves none of them.....

Innovation Management – IBM Opens Lid On Its Treasure Chest
IBM, which registered 3248 patents last year, has decided that sharing technology can sometimes be more profitable than jealously guarding its property rights on patents, copyrights and trade secrets (Herald Tribune, April 11 2005).

Effective Meetings by Phone - Part 1, How to Plan a Teleconference
A teleconference is a very special meeting that requires extra attention to make sure it's effective. Here's how to set one up so that it works.

Effective Meetings by Phone - Part 2, How to Hold a Teleconference
People attend teleconferences in the privacy of their offices. That avoids travel, but it also allows unproductive behavior that can ruin the meeting. Here's how to make your next teleconference a success.

Cheat Sheet; Understanding The MSDS and Your Obligations In The Workplace To Employees
You may wish to print this article and keep it in the binder with your MSDS to help employees understand the chemicals used in your business.

Hiring a Book Keeping Service
Are accounting tasks proving to be your weak link? You are not alone, many entrepreneurs suffer this problem, there is a solution.

Small Business Checking Accounts
Advice for small business owners on their business checking accounts..

Preventative Maintenance of Company Delivery Vehicles
What is your policy on the maintenance of your company owned vehicles? Don't have one? Here is one.

Gift Giving for Business a Major Headache
Planning corporate gift giving can relieve stress and build customer loyalty, reduce employee turnover and build referrals.

Problem-Solving Success Tip: Measure
You've just given a member of your staff responsibility for solving an important business problem--so important that your job depends on it. How will you and she both know when it's solved?

Innovation Management – Diversity Can Make All The Difference
Companies are welcoming a diverse range of employees (The Sunday Times, April 10 2005). Doh!

First Things First -- Process BEFORE Technology
Technology costs continue to decline, and deployment of technology is no doubt getting easier. But that's a double edge sword. Today, more and more companies are implementing technology for technology's sake. Big mistake. Deploying technology on top of a broken process will cost you plently in terms of customer loyalty, employee satisfaction, and implementation rework. Get the process right first- it'll save you a bundle.

Creativity and Innovation Management - Core Competencies and Competitive Advantage
Following is a brief definition of core competencies and competitive advantage and their fit with creativity and innovation management.

Creativity and Innovation Management – Personality Testing
Whilst tests measuring the creative or innovative personality exist, there are a number of inherent flaws. Some are noted below:

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