Outsourced Learning: Are You Ready for Learning BPO? This article from Dr. Mike Beitler's newsletter, Strategies and Tools for Greater Effectiveness, explains what Learning BPO is and why you should be prepared to have your organizational learning outsourced or offshored.
Building the Trust in Your Employees - 12 Easy Tips Building trust with those you work with, especially if you manage them, is vital. There are a few things that are vital that you get clear on - they are not challenging, but they are important and will require that you stick to these rules - or run the risk of damaging the relationships that you work so hard to create...
A Leadership Lesson: Two Guys With Guns Summary: All leaders get to a point where they feel blocked in their jobs and careers. They feel they can't go on, or even if they can go on, are progressing much too slowly. The author gives a surprisingly effective pointer he learned from a crime novelist on how to become unblocked.
Toxic Bosses Does your boss make your life miserable? Do you dread going to work because your boss is there? Toxic bosses come in several different varieties, and almost everyone has a story to share.
7 Essential Elements To Every Organizational Change Dr. Mike Beitler reveals the 7 Essential Elements To Every Organizational Change. This article is based on Mike's special report "Overcoming Resistance to Change."
Holding Effective Meetings Can Be Easier than You Think! Poorly run meetings — those held for the wrong reasons, that don't involve the right participants, or that don't use a disciplined meeting process — can waste the time, resources, and money of a business. Not only are they a financial drain, they have the potential to make participants feel perpetually frustrated and unproductive. Yet making simple changes to the protocols for running meetings can shift the dynamics into a highly effective mode.
Directed Introspection One of the greatest obstacles to progress can often be our awareness of past failures. If we tried something a couple of years ago and fell flat on our faces (and especially if we were ridiculed or derided as a result) we tend to be reluctant to rock the boat again. When we believe that history will repeat itself, we become paralysed by fear.
Qualities of a Great Manager In the call center environment we are often only as successful as the people we hire. While our front line employees are critical to our business, choosing the right managers powerfully impact your success. So what makes a good manager? Ask 100 people and you might get 100 different answers. While the behaviors that make a great manager may be open to interpretation, there are some competencies and corresponding questions, which stand the test of time.
Allowing Employees Responsibility It is important for managers to give their employees the freedom to approach and complete tasks in their own way. Giving the employee responsibility over his own task will heighten his performance. Allowing employees to learn from their mistakes will create a more effective, successful team.
Diversity Training: The Worst Possible Reasons to Request Executive Funding Most members of diversity committees feel passionately about diversity training. The way they pursue funding, though, can actually work against them. Here's a concrete recommendation for putting yourself on the same side of the table with your executives so they're more likely to fund your projects.
The Golden Key to Meeting Success We all attend many meetings. The fact is that most meetings are too long, unfocused, too frustrating, and unproductive and yet meetings are a valuable way to gain collective understanding, buy-in, agreement, and consensus. Since meetings are necessary and can lead to important results, we need to figure out how to make more of them successful.
The Seven Cs: Partnership Danger Signs - Communication Breakdown An ongoing series of articles exploring the seven critical areas that can indicate a partnership is in trouble. COMMUNICATION BREAKDOWN The "Seven Cs" are the danger signs that indicate your business...
5 Interviewing Mistakes That Can Lead To Hiring The Wrong Person Mistake #1: Going with the flow Inexperienced interviewers sometimes fall into the trap of letting the interview become "free form", spending different amounts of time on different questions, basing ...
Are Your Meetings Smart? Don't let time wasting meetings rob you of your productivity. You can do something about it -- now.
Biometrics and ”Return On Investment” At this time of tight budgets, the mantra of business is "Return On Investment!" With few exceptions, expenditures are measured against the bottom line. Outlays for capital expenses are strictly evaluated in terms of profitability and the total cost of ownership. The era of purchasing new gadgets due to their "whiz-bang" factor is long gone. How can biometrics provide the sought after "R.O.I." in this environment?
CEO: The Key To Fix ingThe Marketing/Sales Collaboration Problem The key to solving what is being talked about a great deal these days is having the CEO initiate the actions necessary to change the behaviors and mindsets of these two departments. Without this action the talk will continue but nothing will be changed or accomplished.
Where Businesses Fall Short It is important to be able to recognize those areas in your business that may be causing your business to fall short. By recognizing where your business needs help you are better able to focus your attention in the proper places.
A Guide to Investing Everyone seems to have their own secret or strategy or trick to making money in the stock market
king Your Relationship Pattern, Part 3 Do you want to put to rest the people and situations from your past so they do not interfere with your current and future relationships? I bet you said yes. Who...
Should You Telework/Telecommute "WOW! I can work from home and make money? I can sit around in my PJ's and work whenever I want? How great, I want to be a Teleworker!"
Genealogy Leads: Pros and Cons Working genealogy leads can be an effective method of building your network marketing business. However, working genealogy leads is far from perfect. Here are...
Keyword Tracking Keyword tracking allows a site owner to know what keyword searches are resulting in sales. Search term information can be logged into a database to see which ke...
When and How To Shop For a Loan If you're thinking of getting a loan but aren't exactly sure whether the current loan market is likely to produce a good interest rate ....
Troubled Teens How to cope with a troubled teen. Dealing with anti-social behavior, depression and lack of motivation.
True Friends Are Not Dream-Slashers A friendship poem: Choose friends wisely, the portrait they paint is who you are and who you ain't. Friendship is life's great support, when friends are of th...
Reminiscing About Your Past Can Stimulate Your Future Those past happier moments in your life could bring back memories to revitalize your present life. Many of those moments we never remember unless something happ...
How to Deal With Workplace Inflexibility You've done everything "right" at work. Now that you have a family,
you'd like more flexibility on the job, but you encounter resistance. Now
what?
The Right Hook Discover how to create a news hook that brings in business.
Connecting to Spirit Every soul that is currently experiencing life on any level begins and ends as a whole. Our essence - the very core of our spiritual being - remains One with Go...
Managing Employees Is A Little Like Herding Cats Some business experts will tell you that managing people is an art. Others will tell you that managing people is a skill. I'm going to tell you that managing pe...
Whats Underfoot? A Quick Guide to Patio Surfaces Patios and terraces have always been popular outdoor spaces. Whether a Parisian courtyard or a rooftop alcove, only porches and sunrooms beat out these paved (o...
GoodBye GrandMa Dedicated to my grandmother who passed away on December 27, 2004
Sometimes, there are stories & memories written with the hands… Others, with the heart. And som...
Again With the Bubbles? A few years back - it seems like an eternity today - the U.S. stock market experienced a severe bubble burst. Legitimate stocks rose beyond reasonable valuation...
